FAQs

Frequently Asked Questions

What is the routing number of Time Bank?

The routing number for Time Bank is 071925525

Can I still bank with you if I live outside of Illinois?

Of course! We have customers all across the country. Our online and mobile banking make it so you can access your banking anywhere anytime.

Where are your ATMs located?

We are part of the Allpoint ATM network which has over 55,000 ATMs located all across the country. Click here to find the one nearest you.

How do I open an account?

Click here to open a personal account. Click here to open a business account. If you have any questions, you can contact us directly.

Where do I find my account number?

Your account number can be found on the mobile banking app by selecting the account and then selecting the eye icon. Your account number can also be found on your statement which is accessible through Bank Online.

How do I set up online / mobile banking?

You can set up online/ mobile banking by clicking here.

What if I forgot my login ID or password?

Click here to reset your password.

What alerts are available for my accounts?

You can set up many different types of alerts such as (but not limited to) the following:

  • Account Balance is below a certain threshold
  • A check has cleared the account
  • A credit has posted to the account
  • Your password has been changed
How do I enroll in Bill Pay?

First, log into Online Banking. Select the “Bill Payment” tab. Follow the prompts to accept the terms and conditions and register your account.

How do I place a stop payment on my account?

You can place a stop payment through Bank Online or by giving us a call at 847-384-9200.

Where can I find my statements?

You can access your statements through mobile/ online banking.

What do I do if I forgot my debit card pin?

You can call the number 1-800-992-3808 (if you are outside the U.S. call 1-614-564-5101)